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Blog entry by Angelina Reasoner

Website Loading Problems? First Things to Check

Online stores lose revenue each second they're down. Follow these proven methods to keep your store operating without interruptions.

1. Choose Dependable Hosting

Essential hosting considerations:

  • Choose 99.9%+ uptime guarantees
  • Select expandable cloud solutions
  • Verify backup protocols
  • Evaluate content delivery network integration

2. Implement Robust Monitoring

Essential monitoring capabilities:

  • Real-time uptime checks
  • Checkout process monitoring
  • Speed alerts
  • Various alert options (SMS, email, Slack)

3. Optimize Your Store Architecture

Technical enhancements:

  • Implement caching solutions
  • Reduce media file sizes
  • Minimize external scripts
  • Implement non-blocking loading

4. Prepare for Traffic Spikes

Growth strategies:

  • Load testing before promotions
  • Auto-scaling configuration
  • Database tuning
  • Visitor management options

5. Create a Downtime Response Plan

Contingency procedures:

  • Assigned incident team
  • Clear communication protocols
  • Pre-written Site Status Checker messages
  • Priority paths for critical issues

6. Regular Updates

Proactive measures:

  • Schedule updates during low-traffic hours
  • Test restore points frequently
  • Patch extensions quickly
  • Analyze reports for emerging issues

7. After Incident Review

Learning process:

  • Record sources of downtime
  • Implement preventive measures
  • Revise your response plan
  • Communicate findings with staff

Final Recommendations

Remember these critical points:

  • Outages impact more than just missed sales
  • Proactive measures is more cost-effective than fixing problems
  • Consistent testing identifies vulnerabilities
  • Customer communication maintains trust

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