From the sales person, to the contact person in charge of the install, to the on-site foreman. The Valentine Experience is defined by seamless communication, meticulous cleanup, and always going the extra mile for our customers. When people or businesses need home services in their area, they take to search engines like Google. Hopefully, some of these reviews will be glowing recommendations. When you see those, don’t just sit back and enjoy the feeling — take the time to respond and tell them you appreciate their kind words. That’s why it’s important to interact with users on all the platforms you market through.